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September 28, 2021
All organizations are systems of conversation, and a sales team is no different. Every day, sales leaders are having conversations with the people on their team, […]
September 23, 2021
The sales function is much more important than a revenue engine. It is the first touch that a prospective client or consumer has to your company’s […]
September 15, 2021
The Sales Manager As the title would suggest, the job is to… manage sales. But what does that mean? Well, traditionally it’s meant handling a myriad of […]
August 30, 2021
Organizations are systems of human beings. It’s a simple and seemingly obvious fact, but we forget it all the time. While we strive to perfect our […]
August 30, 2021
Being human is hard work—or rather, it can be hard at work. Walls of text, tightly managed calendars, and unending to-do lists can all make us feel like cogs […]
August 30, 2021
I read a brief “how-to” article recently in a newsletter. The advice focused on getting your phone calls returned and one of the highlighted tips reminded me why […]
August 30, 2021
Are you going backward or forward as life, work, and the world open up? I see it all over. Everyone is wrestling with the question of how best to “go back to” the office, travel, hanging out in groups. No matter what […]
July 28, 2021
If conversations are the work of leadership, listening is one of the most powerful skills a leader can seek to improve. There is a magical moment […]
July 23, 2021
As an Executive Coach, I hear leaders saying more and more often that they need to go “push back” on something—a decision, a plan, an idea. […]
June 24, 2021
“That is my choice!” Those four words, spoken with angry fervor, were part of a recent discussion with a senior VP of a large company. After […]
June 24, 2021
Continuous learning is the hallmark of great leaders and great organizations. As adults, learning and development progress through a series of stages, whether we’re learning new […]
June 22, 2021
This blog was co-written by Robin Anselmi and Katie Mingo. Human beings are funny. People say: “No one likes change,” yet the reality is humans don’t like […]
May 26, 2021
As parts of the world begin to emerge from the COVID-19 pandemic, many are asking – should we be in person or stay virtual? Mickey […]
May 19, 2021
Your Zoom Fatigue is Your Fault With so much of our lives shifting to virtual in the past year, the concept of “Zoom fatigue” has become […]
April 26, 2021
We often hear from clients that they want to increase accountability in their organizations in order to ensure high performance. We’ve recently been wondering, what does […]
April 16, 2021
Designing for Strategic Success, Even When Challenges Are Complex & Conditions Are Uncertain Leaders today have a tough job. An increasingly complex world means a growing […]
March 25, 2021
In the face of complex challenges, leaders often create more chaos, despite their best intentions. Quickly moving into action and being the hero with an answer […]
March 25, 2021
Nearly 30 years ago, Jon Katzenbach and Douglas Smith published The Wisdom of Teams, a book considered a definitive resource for driving high-performance in organizations. Their […]
February 25, 2021
For any of us who grew up in the American public school system, and perhaps others, the leaders of our schools had a basic understanding of […]
February 25, 2021
Love and any talk about love have traditionally been excluded from our work lives. It’s too ‘touchy feely’; it’s too ‘soft’; it’s not ‘business oriented’ enough. […]
February 25, 2021
Michele Hunt, author, strategic advisor, and founder of DreamMakers, joined Conversant CEO Robin Anselmi to talk about #LOVE. For nearly 30 years we’ve partnered with leaders […]
February 9, 2021
A good friend of mine once told me about a trip to the dentist. He has bad teeth and found himself scouring articles on the differences […]
January 29, 2021
What’s happened to common sense? Martin Lindstrom, author and globally recognized expert in the domains of brand, consumer behavior and culture transformation, joined Mickey Connolly for […]
January 27, 2021
In this month’s Connection Diary, we talk about “Letters from the Future,” and I thought I’d share my version of such a letter with all of […]