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March 2, 2020
In the Financial Times article “The Quiet Art of Being a Good Listener,” Jeff Immelt, General Electric’s chief executive, is quoted as saying that listening is […]
December 18, 2019
Picture your last genuinely tough conversation. Did you pause at some point and think, “How did we find ourselves here?!” Too often, hard or difficult or […]
October 23, 2019
A common complaint we hear from CEOs is, “I don’t get why people keep saying they don’t understand our strategy. I talk about it all the […]
September 29, 2019
Several times a month I am asked by a client, “How do we know we are becoming better systems thinkers?” Often they have in mind a […]
September 23, 2019
This post is the first in a 3-part series that explores how we can stop reacting to everything in our lives and instead, build a life […]
June 27, 2019
Fish can’t see water. So it is with words and cultural differences. Words are not universal. It’s easy to think that whatever a word means to […]
May 8, 2019
Avoiding a difficult conversation? Be honest. Most of us have done it at some point. We realize that we need to discuss an issue, but we […]
April 8, 2019
Leaders around the globe all seem to want less conflict. We want everyone to manage their conflicts better. We just want people to get along! Let’s […]
July 11, 2017
In these dynamic and stressful times, leaders need every edge they can get to grow themselves, their leadership and their organizations. And while Amazon has […]
May 9, 2017
Empathy. (Don’t roll your eyes.) People often call it a ‘soft skill’ – and the underlying implication is that ‘soft skills’ just aren’t as business critical […]
May 2, 2017
How many times have you been in a place where you were willing to give up something you love due to a perception that it was […]
April 11, 2017
I’ve never been one who has believed in the maxim, “Don’t talk about politics or religion.” I get it, of course, and I see (and practice) […]
March 7, 2017
We’re hearing more and more about including love in the way we lead. This may seem like a new topic in relationship to work, but we […]
February 24, 2017
Shining a light … becoming visible in the modern workplace One of the consequences that I see of inequality is that people don’t often feel heard […]
February 11, 2017
“If just about every person on the planet has at some point spoken about the centrality of love to well-being, why do we hear so little […]
February 6, 2017
I was reading a Forbes article this morning about teams. Luis Romero was reflecting on the five stages of teams which are highlighted in The Wisdom […]