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Designing for Surprising Results

Published by Robin Anselmi at May 19, 2020

When people produce valuable results beyond their own expectations, there is widespread, energizing delight. If those cycles are short, valuable, and repetitive, great performance improves exponentially.

Conversant colleagues Robin Anselmi and Mickey Connolly were joined by Jim Reinhart, CEO of Ygrene, to discuss how designing cycles of surprising achievement into our roadmaps for solving big problems and achieving big goals produces more with less time, money and stress.

Jim is currently the CEO of Ygrene, a company that “offers alternative ways to finance energy-efficient and renewable energy upgrades for residential and commercial properties.” Jim shares stories of how his team uses this lens of Surprising Results to discover new, more efficient, and innovative ways of accomplishing their goals, as well as an example from his time at Capital One.

You can watch a recording of the full conversation here.

 

Find information about all our upcoming and past webinars on our Community Gatherings page.

What’s important for you and the people you serve right now? We would love to hear from you.

We will continue to explore this question and many others related to how we stay connected and keep creating value in challenging circumstances. To stay up-to-date, sign up for our newsletter where we will share more resources and reflections over the coming weeks.

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Robin Anselmi
Robin Anselmi

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