have been a management consultant for 17 years. Yet working with Richard and Mickey completely changed my understanding of the link between effective communication and building successful relationships inside my firm and with my clients. The skills learned at Conversant have greatly enhanced my leadership ability within my organization and the impact I have on my clients' businesses.

That means I provide better service and can accelerate the growth of my practice. The big surprise was that these same skills translate equally well outside the business environment and become a new framework for engaging with everyone you meet. It sounds cliché, but CII was a life-changing experience.

— Joe Rubin, Partner, Ernst & Young LLP

Learn more about our Credibility, Influence and Impact Workshop.